Help Center

VideoToText Help Center

Find answers about uploads, transcription, accounts, AI features, billing, and privacy.

FAQ

What is VideoToText?

VideoToText is an online video and audio transcription tool. Upload local files, paste video links, or record audio to get editable transcripts, summaries, subtitles, and translations.

How do I transcribe video to text online?

Open the upload area on the homepage, choose a file or paste a link, confirm language and advanced settings, then submit the job. When processing finishes, copy text, download subtitles, or generate a summary from the workbench.

Can I transcribe YouTube videos without subtitles?

Yes. If captions exist, the system tries those first. Otherwise it downloads available audio and runs speech recognition to create a new transcript.

Do I need to sign up?

Guests can try basic transcription. After signing in you get daily free jobs, saved history, and access to results in My Assets.

How do I sign up or log in?

Use the sign-in button in the header. You can log in with email verification, email password, or configured OAuth providers. Jobs are tied to your account after registration.

How do I log out?

Choose sign out from the account menu in the header or sidebar. Your saved jobs remain, but the browser returns to guest mode.

How do I delete my account?

Contact support with your registered email to request deletion. Export any transcripts you want to keep before requesting removal.

What file formats are supported?

Common video and audio formats are supported, including MP4, MOV, AVI, MKV, WebM, MP3, WAV, M4A, AAC, FLAC, and OGG.

What is the maximum upload size?

The product page shows up to 5 GB per file. Actual limits also depend on your plan, network, and storage configuration. Large files prefer direct R2 upload.

How can I upload files more smoothly?

Use stable Wi-Fi and keep the page open during upload. If mobile networks fail to reach storage, compress the file, switch networks, or use a video link instead.

How accurate is transcription?

Accuracy depends on audio quality, language, background noise, speaking speed, and model settings. Clear single-speaker audio works best; noisy meetings need more review.

Which languages are supported?

The product supports Chinese and many other languages for transcription and translation. Test with your own samples for best results.

4 articles

Getting Started

Learn what VideoToText can do and complete your first transcription quickly.

What is VideoToText?

VideoToText is an online video and audio transcription tool. Upload local files, paste video links, or record audio to get editable transcripts, summaries, subtitles, and translations.

How do I transcribe video to text online?

Open the upload area on the homepage, choose a file or paste a link, confirm language and advanced settings, then submit the job. When processing finishes, copy text, download subtitles, or generate a summary from the workbench.

Can I transcribe YouTube videos without subtitles?

Yes. If captions exist, the system tries those first. Otherwise it downloads available audio and runs speech recognition to create a new transcript.

Do I need to sign up?

Guests can try basic transcription. After signing in you get daily free jobs, saved history, and access to results in My Assets.

3 articles

Account & Access

Sign-in, sign-out, and account management.

How do I sign up or log in?

Use the sign-in button in the header. You can log in with email verification, email password, or configured OAuth providers. Jobs are tied to your account after registration.

How do I log out?

Choose sign out from the account menu in the header or sidebar. Your saved jobs remain, but the browser returns to guest mode.

How do I delete my account?

Contact support with your registered email to request deletion. Export any transcripts you want to keep before requesting removal.

3 articles

Uploads & File Support

Supported formats, file size limits, and upload tips.

What file formats are supported?

Common video and audio formats are supported, including MP4, MOV, AVI, MKV, WebM, MP3, WAV, M4A, AAC, FLAC, and OGG.

What is the maximum upload size?

The product page shows up to 5 GB per file. Actual limits also depend on your plan, network, and storage configuration. Large files prefer direct R2 upload.

How can I upload files more smoothly?

Use stable Wi-Fi and keep the page open during upload. If mobile networks fail to reach storage, compress the file, switch networks, or use a video link instead.

7 articles

Transcription & Results

Accuracy, languages, timestamps, editing, and export.

How accurate is transcription?

Accuracy depends on audio quality, language, background noise, speaking speed, and model settings. Clear single-speaker audio works best; noisy meetings need more review.

Which languages are supported?

The product supports Chinese and many other languages for transcription and translation. Test with your own samples for best results.

Does the transcript include timestamps?

Yes. Subtitle view shows segment start and end times for playback, editing, and subtitle export.

Can it recognize multiple speakers?

Enable speaker diarization in advanced settings. It works well for meetings, interviews, and podcasts.

Can I edit my transcript online?

Yes. After the job completes, edit segments in the workbench, save changes, then copy or export.

How do I download my transcript?

Open the export panel on the results page and download full text, subtitles, or Markdown.

What export formats are supported?

Common formats include TXT, Markdown, SRT, and VTT. Available options depend on the result panel.

5 articles

AI Features

Summaries, translation, chat, and mind maps.

Can it generate summaries?

Yes. After transcription completes, generate summaries, chapters, and key points for meetings, courses, or quick review.

Can it translate transcripts and summaries?

Yes. Translate transcript segments and summaries into target languages for localization and cross-language workflows.

Can I chat with transcript content?

Yes. Ask questions about the transcript, extract insights, find specific information, or generate action items.

Can it create mind maps?

Yes. Mind maps break long transcripts into topics, branches, and key points for study or meeting review.

How do I stay updated on new features?

Follow the blog, product pages, and in-app announcements. New capabilities usually appear in the workbench and tool pages first.

4 articles

Billing & Subscription

Free quota, paid plans, subscriptions, and limits.

Is VideoToText free?

A free quota is available for trials and light usage. Larger files, higher limits, and more AI features unlock with paid plans.

What is included in paid plans?

Paid plans typically include higher quotas, larger files, priority processing, more AI summary/translation usage, and fuller export options.

How do I subscribe or cancel?

Choose a plan on the pricing page and complete checkout. Manage status on the account page or contact support if needed.

Are there usage limits?

Yes. Plans may limit daily jobs, monthly minutes, per-job duration, file size, or concurrency. See the pricing page for current rules.

3 articles

Privacy & Security

File storage, access control, and safety notes.

Is my data safe?

Files are processed through server-side jobs and configured storage. Do not upload content you are not authorized to process or highly sensitive material.

Are my files stored?

Files and results may be kept in My Assets to support history, export, and review. Export what you need and contact support for deletion requests.

Who can access my data?

Regular users can only access their own jobs. Admins may view necessary job status and system logs for troubleshooting and compliance.

Can't find an answer?Submit a test job from the workbench, or check your plan and quota on the account page.
New transcription